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Regarding network outages today

Friends, over the last 24 hours our data center provider, ThePlanet experienced a network outage that impacted some portion of their customers, including Blinksale. Their network issues caused two short, unplanned outages for us including one around midnight CST and one this morning around 8:00am.

To protect you against a future incident like this, we continue to add layers of redundancy, including a planned upgrade this summer to redundant data centers.

The network outage at ThePlanet didn’t have an adverse affect on our equipment or data, and everything is back to normal tonight.

Please let me know if you have any questions or concerns. My direct line is 214-580-2010.

Sincerely,

Brandon Cotter

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